SHIPPING POLICY

Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Rates & Delivery Time

Shipping fees and estimated delivery times will be calculated and displayed at checkout. Delivery times may vary depending on your location and courier service.

Order Tracking

Once your order has been shipped, a tracking number will be provided via email or SMS so you can monitor your delivery.

Product Care During Shipping

Our skincare products are carefully packed to maintain quality during transit. However, we are not responsible for minor delays or temperature-related changes caused by the courier once the order has been shipped.

Incorrect Address

Please ensure that your shipping address is correct before completing your purchase. We are not responsible for delays or lost packages due to incorrect or incomplete address information provided by the customer.

Lost or Damaged Packages

If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery so we can assist you in filing a claim with the courier.

International Shipping

For international shipping inquiries, kindly contact us for a personalized shipping quote. Kindly note that international orders may be subject to customs duties, taxes, or additional fees upon delivery.