Facials
What types of facials do you offer?
We specialize in corrective and luxury facials, including acne solutions, melanin-rich skin care, anti-aging treatments, dermaplaning, and personalized skincare tailored to your unique needs.
Do I need a consultation before my first facial?
Yes! A brief consultation helps us understand your skin goals, assess your skin type, and customize your treatment for maximum results. Consultations can be booked virtually or in-person.
How often should I get a facial?
We recommend every 4–6 weeks, depending on your skin type and concerns. Your esthetician will provide guidance during your appointment.
Can I wear makeup after a facial?
For best results, we suggest allowing your skin to absorb the treatment for 24 hours. Light makeup is okay, but your glow might be all you need!
Shipping
Where do you ship?
We proudly ship our premium skincare products nationwide. For international shipping inquiries, kindly contact us for a personalized shipping quote.
How long does shipping take?
Standard shipping typically takes 3–7 business days. Expedited options are available at checkout for faster delivery.
How much does shipping cost?
Shipping costs are calculated at checkout based on your location and order size. We occasionally offer free shipping promotions—sign up for our newsletter to stay updated.
Can I track my order?
Yes! Once your order ships, you will receive a tracking number via email to monitor your package’s journey.
Delivery
What happens if my order is delayed?
While we strive for timely delivery, occasional delays may occur due to carriers or unforeseen circumstances. If your order has not arrived within the estimated timeframe, please contact us immediately and we’ll assist you.
Can I change my shipping address after placing an order?
Please contact us as soon as possible if you need to update your address. Once the order is processed or shipped, changes may not be possible.
What if my order arrives damaged?
We handle each package with care, but if your products arrive damaged, please contact us within 48 hours of receipt. We will arrange a replacement promptly.